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Zocdoc alternatives for practices that want their own new patients

Zocdoc alternatives for practices: other booking marketplaces, directory profiles, Google appointment links, and your own website and ads, compared fairly.

By Medfy Editorial TeamUpdated Facts verified 7 min read

The most useful Zocdoc alternatives for a practice fall into four groups: other directories and marketplaces, booking links on your Google Business Profile, a scheduling tool on your own website, and paid search that sends patients to that website. Each trades the per-booking fee for a different cost: a subscription, your staff's time, or ad spend. This page compares them by cost model, who controls the patient's path, and what happens to the data.

Last verified: October 23, 2026, against each company's own pages. For Zocdoc's own model, see Zocdoc costs and fees; for the full set of dated comparisons, see medical marketing software compared.

Why practices look for Zocdoc alternatives

Practice owners search for this by name:

Search (US, monthly)VolumeAvg. CPC
zocdoc alternatives170n/a
zocdoc competitors140$67.35
alternatives to zocdoc50n/a

Google Ads Keyword Planner data via DataForSEO, US, 12-month average to Sep 2026.

The reasons usually come down to three questions. Cost: Zocdoc says providers pay a one-time booking fee when it helps a new patient discover and book with them (Zocdoc release, September 22, 2026 (opens in a new tab)), and some practices want to compare that with channels they own. Control: a marketplace profile lives on someone else's platform. Fit: some specialties, such as therapy, have their own directories that patients use.

If you want an outside view of where your new patients come from now, a free marketing audit scores your website, Google listing and ads in a few minutes.

Other booking marketplaces and directories

Before you treat a directory as an alternative, check who powers its booking. Zocdoc's September 16, 2026 release (opens in a new tab) names Yelp and Healthgrades among the partners in its Care Access Network, which lets partners offer Zocdoc booking on their own sites. A booking made there may still run through Zocdoc and its fee model, so ask both companies before you assume otherwise.

Psychology Today (therapists and other mental health professionals). Its sign-up page (opens in a new tab) says members pay a fixed monthly fee of $29.95, with no plans or contracts. Profiles can include a personal statement, photo gallery and intro video, plus a protected phone number and call and email tracking. The sign-up page doesn't mention online booking; patients contact you, and you schedule them. Last verified October 23, 2026.

Healthgrades and other doctor directories. We couldn't load Healthgrades' provider pages to confirm what a profile includes or costs, so we don't describe them here. Most directories let you claim and correct a basic profile; our guide to online listings for practices covers which ones matter by specialty and how to keep them consistent.

Your own website, forms and booking tools

Patients who reach your website are already looking for you. Giving them a way to book there means no marketplace fee and no second profile to maintain. You need two pieces: a scheduling tool, and a website that sends patients to it.

Scheduling tools that publish HIPAA terms. If a booking form collects health details, the vendor's BAA (Business Associate Agreement) matters:

Last verified October 23, 2026. Prices for these tools depend on plan and region, so check each vendor's pricing page.

Where Medfy fits

Medfy doesn't provide booking software; scheduling stays in the tool you choose. Medfy rebuilds your website with a page per service and HIPAA-compliant forms, and links each page to your booking tool. Its first-party analytics measure bookings and booking clicks on the website, along with calls and forms, so you can see how many patients book directly.

Comparison table: cost model, ownership, data

OptionCost model, as publishedWho controls the booking pathPatient data and BAA, as publishedLast verified
Zocdoc MarketplaceFree to join; one-time booking fee per new patient Zocdoc helps you find; no fee for existing patients or name searchesZocdoc and its partnersNot confirmed: Zocdoc's privacy and provider terms didn't load for usOct 23, 2026
Psychology Today$29.95/month fixed fee; no contractsPsychology Today profile; you scheduleSign-up page doesn't mention booking or a BAA for the directoryOct 23, 2026
Google Business Profile linkFree to add a link; a Reserve with Google provider may charge youYou choose the linkDepends on the booking tool you linkOct 23, 2026
Website scheduling toolSubscription to the toolYour websiteSquarespace: BAA for Acuity on Powerhouse or Premium; Wix: BAA on listed plans; Tebra: BAA statedOct 23, 2026
Google Ads to your websitePay per click to Google, plus any management feeYour ad account and websiteNo patient lists in health ads targetingOct 23, 2026
Medfy (website and Google Ads add-on)$349/month base plan; Google Ads add-on $199/month; ad spend paid directly to GoogleYour own domainBAA with every practice; patient information in separate, encrypted HIPAA databasesMedfy's own terms

When staying on Zocdoc is the better fit

Zocdoc is the better fit when you need new-patient bookings quickly and have no one to run ads or content, when many of your patients choose by insurance plan, or when you want to be bookable on its partners, such as Yelp, Gemini and Healthgrades, through one connection. A common middle path is to keep Zocdoc for open new-patient slots while you build the owned channels above.

Frequently asked questions

What is the best alternative to Zocdoc for a small practice?

There isn't one answer; it depends on where your patients search. A solo therapist may get more from a directory such as Psychology Today, $29.95 a month as published in October 2026. A practice with a website and Google listing can add a booking link and its own scheduling tool. A practice that needs new-patient volume quickly may keep Zocdoc and build owned channels alongside it.

Can patients book appointments from Google?

Yes. Google Business Profile lets a business add booking links to its profile, up to 10 links per category, and Google also supports booking through third-party Reserve with Google providers. Google's help pages note that a booking provider might charge you. The articles we checked don't single out health providers, so add the link and test it on your own profile.

Is it worth leaving Zocdoc?

It depends on your numbers. Compare your Zocdoc booking fee, divided by the share of booked new patients who show up, with your cost per new patient from Google, your website and referrals. If owned channels cost less per patient and can fill your schedule, cutting marketplace volume can make sense. Many practices keep both and use Zocdoc for open slots.

Sources

  1. As Patients Look for Care in More Places, Zocdoc Makes Providers Bookable Everywhere Patients Search (September 22, 2026) (opens in a new tab) — Zocdoc via PR Newswire. Accessed October 23, 2026.
  2. Zocdoc Enters Its Next Chapter, Expanding Beyond Its Marketplace (September 16, 2026) (opens in a new tab) — Zocdoc via PR Newswire. Accessed October 23, 2026.
  3. Join Psychology Today (membership sign-up) (opens in a new tab) — Psychology Today. Accessed October 23, 2026.
  4. Manage your local business links (opens in a new tab) — Google Business Profile Help. Accessed October 23, 2026.
  5. Set up bookings through a provider (opens in a new tab) — Google Business Profile Help. Accessed October 23, 2026.
  6. Squarespace and HIPAA (last updated January 20, 2026) (opens in a new tab) — Squarespace Help Center. Accessed October 23, 2026.
  7. Enabling HIPAA compliance for your Wix site (opens in a new tab) — Wix Help Center. Accessed October 23, 2026.
  8. Online scheduling (opens in a new tab) — Tebra. Accessed October 23, 2026.
  9. Security (opens in a new tab) — Tebra. Accessed October 23, 2026.
  10. Restricted targeting in personalized advertising (opens in a new tab) — Google Ads Policy Help. Accessed October 23, 2026.
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